Refund & Cancellation Policy

At Salem Tours & Travels, we strive to provide the best travel experience. However, we understand that plans may change.

1. Cancellation by Customer

• Cancellations must be informed via phone or email.
• Refund eligibility depends on cancellation timing.

2. Refund Terms

• Refunds will be processed within 7–10 working days.
• Certain bookings (flights, hotels) may be non-refundable.

3. No Refund Conditions

• No refunds for last-minute cancellations
• No-shows are not eligible for refunds

4. Service-Based Refund

Refund depends on:

• Vendor policies (hotel/transport)
• Service usage status

5. Processing Charges

Applicable service or transaction charges may be deducted.